SHIPPING AND RETURNS
SHIPPING AND RETURNS
We send all stock items with signed for delivery. An email will be sent to you from the carrier to let you know when your goods are ready to be delivered. Goods are usually dispatched 3-4 weeks after your order has been accepted depending on stock levels availability may change. No liability can be accepted for any delays. Please look at the table below for information on delivery time, cost, partners and options that we have available:
|Australia & Far East||£34.84|
(prices are subject to change)
Please note that orders placed during the weekend or on (official) holidays, will be processed on the next working day. If we are unable to ship your goods within this timeframe we will inform you whenever possible.
Where can you ship to? Educational and Veterinary products can be delivered globally. Peek Retina is a registered medical device so we are only able to deliver to countries where we have registered the device. This list will continuously change. Please click here for the latest list
You may return products delivered to you that are defective or otherwise not in conformity with your order. You can do so within 30 days after you notice the defect. In the event your claim is justified on returning your item, the purchase price will be refunded.
Exercising your right of return (withdrawal) All products purchased on the Website may be returned within the following time frame at your own risk: within 30 days after the day on which the product(s) come into your physical possession (or into the possession of a third party other than the carrier and indicated by you) you need to (i) inform us of your intention to return the product(s); and (ii) physically return such product(s) to us by mail. In addition, please be reminded of the existence of a legal guarantee of conformity for products under Section 13 of the Sales of Goods Act 1979.
How to return In case you want to return products, the order confirmation and/or each delivery will include (i) return information and (ii) a returns label. To help us serve you better please make sure that you fully complete the returns form. It is important that you state the reason for returning each item you return to us. Stick the returns label to the outer packaging. Please send all returns to: WIDE BLUE LTD Peek Vision Returns Block7, Kelvin Campus West of Scotland Science Park Glasgow G20 0SP U.K. [email protected] Tel: +447961 046978 For more information see our Terms of Sale
Get in touch If you have any queries please contact us.
Frequently Asked Questions Answers to some of our most frequently asked questions.
Award winning design Find out more about the awards and recognition Peek has received.
Peek Vision Head Office, 1 Fore St, London EC2Y 9DT UK
Peek, Peek Acuity and Peek Retina are trading names of Peek Vision Ltd, a registered company (09937174) in England and Wales.
Peek Vision Ltd is 100% owned by The Peek Vision Foundation (registered charity number 1165960), a company limited by guarantee registered in England and Wales (company number: 9919543). Registered office: Kings Parade, Lower Coombe Street, Croydon, Surrey, England, CR0 1AA.